Privacy Statement

This page explains the type of information that is collected by Every Sewer Needs ABN 18 445 329 719 (hereinafter referred to as “ESN”) how such information is used and under what circumstances and to whom it may be disclosed. If you have any privacy concerns, you should direct them to us by e-mailing: or by writing to:
43 Dunbar Road, Burpengary East  QLD  4505   Personal information collected by ESN is used in accordance with its obligations under the “Privacy Act 1988” , . Personal information is information relating to an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion provided.” The Internet is an insecure medium and users should be aware that there are risks transmitting information across the Internet. Information submitted unencrypted via e-mail or web forms may be at risk of being intercepted, read or modified.
Site Visit Data
When visiting our site, a record of your visit may be logged. The following information is recorded for statistical purposes and is used by ESN to help improve the site. The following information and activity including the following may be provided to us and recorded:
  • the type of browser you are using
  • the date and time of your visit
  • your top level domain name (for example .com, .gov, .au, .uk etc.)
  • the address of the referring site
  • your server’s IP address (a number which is unique to the machine through which you are connected to the Internet: usually one of your service provider’s machines)
  • the address of the pages accessed and any documents downloaded
  • Creating, accessing, and updating account information
  • Orders made
  • Subscribing to newsletters
  • Sending gift certificates/vouchers
  • Your feedback, comments and reviews
  • Sharing wish lists
  • Creating or updating subscriptions
No attempt will be made to identify users or their browsing activities, unless disclosure is required by law or due to a mandatory requirement of a Court, Government Agency or Regulatory Authority in the course of a legally enforced investigation.
Collection of Personal Information
We may, at your request, provide you with access to any information which we have collected about you, if any, through this website in accordance with Information Privacy Principle 6, Schedule 1, Privacy Act 1988. To gain access to this information you should contact us, as per the above contact details. If you believe any information is inaccurate, incomplete or out of date, please contact us and we will revise the relevant information in accordance with Information Privacy Principle 7, Schedule 1, Privacy Act 1988. When you e-mail us:
  • we will record your e-mail address
  • we will only use your e-mail address for the purpose for which you provided it
  • we will not disclose it without your consent, except where ESN may be required by law to disclose certain information
When you use our Subscription and Feedback forms, if any,:
  • we will record the personal information provided by you (for example you name, address, telephone number etc)
  • we will only use this information for the purpose for which you provided it
  • only our authorised staff will have access to this
  • we will not disclose it without your consent, except where ESN may be required by law to disclose certain information
A cookie is a small text file that is sent from web site servers and stored on a web browser. Some parts of this web site may use a cookie to maintain site information and your setting preferences as you navigate different pages on our web site or when you return to the web site at a later time. Our site may use cookies, web beacons and similar technologies to allow and enhance the use of our site. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this, you may not be able to use the full functionality of this web site. No attempt will be made to identify users or their browsing activities, unless disclosure is required by law or due to mandatory requirements of a Court, Government Agency or Regulatory Authority in the course of a legally enforced investigation. Services with 3rd party cookies:
  • Google Analytics
  • Goodle Adwords
  • net
  • YouTube
  • PayPal
  • eWay
  • TrustPilot
  • ProductReview
  • Facebook Pixel
  • Infusionsoft
  • ScheduleOnce
  • Zendesk
  • Cloudflare
  • StarShipIt
  • Australia Post
  • Fastway
For more information about cookies and instructions on how to adjust your browser settings to restrict or disable cookies, see the Office of the Privacy Commissioner web site
In addition to web server logs, this web site may use Google Analytics or similar analytics, a web analytics service provided by Google Inc. (“Google”). Reports obtained from Google Analytics are used to help improve the efficiency and usability of this web site. Google Analytics uses ‘cookies’ to help analyse how users use this site. The information generated by the cookie, about how your use of the web site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our web site, compiling reports on web site activity for web site operators and providing other services relating to web site activity and internet usage. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this web site, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Please refer to Google’s Privacy policy  
Search terms that you enter when using our search engine are collected, but there is no link between search terms and personal details. Nor are they associated with any other information that we collect. We use these search terms to ascertain what people are looking for at our site and to improve the services that we provide.
Links to Other Sites
This site contains links to other sites. ESN is not responsible for the privacy practices of these web sites and has no knowledge of whether cookies or other tracking devices are used on linked sites. If you have any concerns regarding your privacy, when visiting a linked site, you should ensure you are aware of the privacy policies of those sites.
As part of an on-going professional relationship with our pre-client and existing client base, we may from time to time send information related to the legal services we offer. We do respect the wishes of individuals who don’t wish to receive material from us and if you send us an email to ‘opt-out’ of promotional e-mails that we send from time to time we will note our records accordingly.
Notwithstanding the other information above we will not collect personal or sensitive information unless we believe the information is reasonably necessary for the purposes of:
  1. Assessing whether we are able to act for an individual or group of individuals;
  2. Conducting the management and operation of our business; and
  3. Marketing of our business.
Our users may share certain of their information, for example, when users post comments or make forum posts. If a user posts comments or forum posts, they should remember that this information, together with certain user profile information, may be available to the public. We cannot control the privacy or security of information that users choose to make public. With the exception of the things referred to in this policy, we do not sell, trade, or rent users’ personally identifiable information to others. However, we may share aggregate demographic information, that does not identify any individual user, with our business partners or service providers. We may share user information in the following ways:
  • With user consent.
  • For the purposes of sale, transfer, merger, financing, acquisition, or bankruptcy transaction of all or substantially all of our business or assets.
  • For legal, protection, security, and safety purposes. Including to comply with law or regulatory requirements, to respond to lawful requests and legal process, to protect our rights and to protect our network, or in an emergency.
  • For shipping labels and delivery services (all of the information provided in the shipping section during checkout or as asked over the phone, including phone number and email)
How We Protect Your Information
We adopt suitable practices and security measures designed to help protect against unauthorised access, alteration, disclosure, or destruction of personal information. Data exchange between the site and its users normally happens over a HTTPS secured connection and in that case is encrypted and authorised by digital signatures.
Changes to This Privacy Policy
We may update this policy at our total discretion at any time by posting the new and amended versions here or by providing such notice about or obtaining consent to changes as may be required by applicable law. We encourage you to regularly check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
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